Returns

Please fill out our returns form with a brief message to get the returns process started! Our team will respond ASAP (usually, same business day) so that you can get your refund or exchange!

How it Works

Select the items to return..

Get a refund confirmation via email.

Send back the product(s) when you can!

Returns Policy

Return Instructions
  1. Fill out form FIRST before returning packages with the reason for the return, image of the item(s) you want to return (if applicable) and your order #.
  2. Our customer service representative will issue you an RMA number once you contact us. This number is to be written on the outside of your return package
  3. Please keep a copy of your receipt with your return tracking number and immediately send it to support@coastalmvmt with your order #.
  4. Your order will be refunded once tracking states DELIVERED

*Product/s must be returned with its original packaging, with tags, and invoice!

Return Shipping Fees
  • Customers are responsible for all return shipping charges except for items damaged in transit.
  • Shipping fees, taxes, and handling charges are Non-Refundable.
Shipping Address Problems
We only follow the shipping information based on what you have entered on the checkout page upon placing your order. We are not liable for lost, held, misdelivery errors, due to incorrect shipping addresses. Hence, order confirmations are immediately sent to our customer’s email addresses to confirm the purchase that will also give them time to review its full details.If your package gets returned to us due to the incorrect shipping address, you will be refunded for the product(s), not for shipping.
International Shipping Fees
The customer is responsible for any international and other shipping charges, duties and taxes not otherwise collected by Coastal MVMT LLC. Consult your country’s tax and duties requirements before purchase. Customers are responsible for paying International Customs Charge, when applicable, which is not included with purchase. If packages are not claimed and sent back to our facility, we will not refund your order.

CONTACT US

Thank you for your interest in Coastal MVMT. Let us know how we can help and a member of our support staff will respond as soon as possible.

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