Frequently Asked Shipping Questions
How long does domestic shipping take?
Domestic shipping takes an average of 4-7 business days to arrive. During sales, shipping may take 7-10 business days.
How long does international shipping take?
International shipping takes an average of 15-21 business days to arrive. During sales, shipping may take 18-25 days.
How do I track my order?
We will send you an email confirmation when your order has been shipped, including your tracking number. If you have any other questions, you can always email us at firstname.lastname@example.org
How do I change or cancel my order?
To change or cancel an order just email email@example.com with details of what you want to do and the original order #.
Shipping address problems
We only follow the shipping information based on what you have entered on the checkout page upon placing your order. We are not liable for lost, held, damaged packages, or delivery errors because of incorrect shipping address. Order confirmations are immediately sent to our customer’s email addresses to confirm the purchase that will also give them time to review its full details.
Currency exchange if outside of usa
All prices are reflected in USD. For other currencies, the amount charged on your card will automatically be converted based on the conversion rate on the day when you placed your order.
How do I return something
We want you to be completely satisfied with your purchase. Email us at firstname.lastname@example.org with any issues within the first 30 days and provide us with pictures if there is something wrong with your product.For additional information, please see Returns